How to create a resume sales assistant?

Before joining a job as a sales assistant, you need to understand that it is not enough to get money and give the goods to the buyer, it is just as important to demonstrate to him all the advantages of this product that the buyer will receive. Your advice as a specialist in the sales department can play a decisive role in the purchase of goods in your store. And how to draw up a resume of a sales assistant, we will consider in the article.

The CV of the sales assistant must contain the following information:

• your personal data;
• term, place of previous work;
• position, duties that you performed;
• features (positive qualities) of your past work;
• your own positive qualities and skills that you have gained there - and which have helped you advance.

The resume should be written correctly, correctly. It should not indicate information that does not correspond to the subject of the work that you want to receive in a new place. Unnecessary details that suggest your selfishness offensive to other people are unacceptable - this is bad form.

Do not use excessive hackneyed concepts like “sociability”, “responsibility” to get a vacancy in a company for which these words are not so important. Carefully weigh all the points for and against each of these conceptual qualities. If, for example, you get a job in a packing and packing department on a conveyor belt, then you should not mention the same sociability - you will not accompany hundreds of customers every day at this workplace. But the sales assistant needs all these qualities.

Do not use cliches like “I want to work in a team of professionals, to solve problems of a very large volume”. It is clear that the larger the sales plans, and the sooner you fulfill them - the greater the income of the chain of stores or hypermarkets where you went to work. But at the interview you will be asked how exactly do you imagine your work day, what are your plans. Nevertheless, specifying such a cliche in the resume, explain in the first next sentence what this means to you. It is important that the employer understands this correctly - and calls for an interview just for you, and not the next candidate.

The cover letter does not need to duplicate the information specified in the resume. Its purpose is to show the employer that you are not just interested in the position of a sales assistant.

You might want to provide some interesting information in this letter, how and why you were attracted by the work of a sales assistant, to show how you came to this, to tell you something about the former company where you worked. But don't get carried away! The letter should not be too long, two or more pages. A recruiting specialist or director, deputy director making a decision, should not spend 40 or more minutes on this letter when he should process dozens of letters and resumes from other candidates on the same day. Your task is to be honest, effectively promote, declare ourselves as it is until now, while the vacancy is open, not one of the best candidates has done it.

The sales assistant is the face of a store, a hypermarket, even a retail outlet on the market, one of the people who are not afraid of this comparison, the modern market. It is in your strength and interests to match the image of the best seller. It doesn’t matter what you are going to sell - furniture, men's clothing, shoes, computer services, jewelry, household appliances, cosmetics. Although bicycles or skiing - the essence of the work of the consulting seller is the same everywhere. The buyer pays for the goods. And the seller is the “guide" to this product. Many years ago, it became a collective phenomenon - today both the cashier and the employee of the trading floor also perform the functions of a consultant-escort. Even in grocery supermarkets like “Magnet” and “Pyaterochka”, advice and advice from the seller are sometimes needed.

Each person has flaws, weaknesses. But it is categorically impossible to write them in the resume and cover letter. The psychology of each of us is such that a person is more inclined towards the bad.

The work of a sales assistant develops a rather large list of personal qualities.

• Diligence. It is important to fulfill the sales plan. It is in the "selling" positions, as on the foundation of a commercial company, that any company holds.
• Sociability, competent speech. If you are not talkative, you won’t get the word out of you, and you don’t want to answer questions, the next buyer will either turn to another consultant or leave without buying the goods. Make contact with people easily - when this job requires you.
• Responsibility. Each of your day, a change in the same grocery hypermarket ends with a report to senior managers. In particular, such a person will be your manager, administrator or director of the store.
• Ability to work for the result. Advertising is great, but in order to be like in advertising, you must not only fulfill the sales plan, but also leave a favorable impression on each customer. So that he returns to your store again and again. Work as a seller is not just “pumping” the personal qualities of a particular employee, but also well-coordinated, clear work for the result in a team of professionals, which applicants like to mention in their resumes.
• Stress resistance - if the sales plan is on fire, remember that not everything depends on you. Of course, you must do everything possible to fit into the plan.
• Easy Learning - almost always a consultant works with something new. The information received from him will help the doubting client to figure out what he did not fully understand. With this quality, hand in hand goes the desire to develop further in their profession.
• Resourcefulness - You will clearly understand what the client wants. If he generally likes the product, but he didn’t find everything he was looking for, the product may have an accessory that will give the customer what he came for. Tell the buyer the right decision.
• Optimistic - saves everywhere. Emphasize everything positive about shopping. The mood of buyers depends on your mood.
• Neat look. Mandatory requirement. A man of about 25 came to work in a store with unkempt cheeks, an uneven contour of a haircut - this is no longer easy negligence, but a banal neglect of himself.

The key responsibilities of the sales assistant are as follows:

• customer advice;
• receipt and display of goods;
• direct participation in the sale of products;
• filling out reports;
• cleanliness in the trading floor.

Part of the duties of the cashier may be assigned to the sales assistant, for example:

• work with electronic cash register;
• maintaining reports and transferring revenue to the collection service;
• participation in the inventory.

So, an electronic gadget sales consultant (in a retailer’s network) must answer customer questions, for example:

• about the manufacturer and the country that issued this unit of goods;
• the presence of the main functions that a smartphone performs (tablet, smart watch, netbook or other device);
• provide information on warranty support.

If you are a leader and are looking for a sales consultant to replace the departed one, you will certainly look for answers to a number of questions in the resume.

• Does he have a secondary education. However, upon seeing the graduate diploma from the applicant, the employer does not have a question.
• Skills of working with the most important computer programs - at least at the level of Word and Excel. Huge popularity since the beginning of the 2010s. acquired the 1C software package - the applicant should be familiar with at least the basics of his work. For example, the program “Cashier”, “Logistics” as part of 1C for the sales assistant is his starting point.
• Experience. Optional but desirable.

The applicant, if he has achieved something, will indicate this. For example, information about victory in any competitions and nominations related to sales. For him, this is an additional chance to get a job as a sales assistant in a store.

The resume should reflect what the particular employer expects from the applicant. If there is no work experience, you can skip this column. Many employers are ready to assist in training.A novice can work as a part-time employee (for example, part-time), being officially registered on the first day (the HR department must do this). The probationary period for internships under the law should not exceed three months.

If the applicant previously worked somewhere with a positive outcome and some achievements, which he will tell about in the resume, he will be immediately accepted for a full salary, according to standard conditions.

It is not necessary to provide any personal information. But at the interview will be asked to fill out an additional form. In particular, marital status (if any) is indicated, where and in what conditions a particular applicant lives, whether he received occupational diseases and so on. The applicant has the right not to answer some questions, for example, about hobbies.

Consider an example of a finished resume.

Ivanov Vladimir Markovich

• Date of birth: 03/01/1985
• Marital status: Married
• The following is the home address, contact phone number, E-mail (there is no point in bringing them here)

goal: get the job of a sales assistant.

He worked for 10 years in the hypermarkets "O'key", Metro.

• 2007-2010 - “O'key”, Rostov-on-Don, Rostov-Zapadny, Malinovsky pr. Department of sporting goods.
• 2010-2017 - Metro, Rostov-Zapadny. Department of Mobile Electronics and Multimedia Devices.

Responsibilities: direct participation in the design of goods and shop windows, the sale of goods, the study of consumer demand, the reception and unfolding of goods, accounting for unsold. Sorting goods by firms, manufacturers, standards.

Personal qualities

• Understanding the specifics of the work of sales staff. Encourage buyers to buy what they need today.
• Stress-resistant, easy to get in touch with customers. I work in a team clearly and efficiently. I am tuned for a decent result, complete dedication to work and a desire to develop further.

Achievements and skills: compliance with the rules and norms of product competition, merchandising (updating the product range), an individual approach to window dressing and retail space.

Higher education: 2002-2007 - University of Food and Trade, Department of Trade. Practice in the shopping center "Olympus" - as a seller in the department of sports goods.

Additional continuing education courses

• 2011 - Remote Merchandising Course. Founder - Fashion Center Kiev, Ukraine
• 2013 - course "10 steps to a successful sale." Unison Company, Moscow.

An advanced PC user, the ability to work with an electronic cashier and office office equipment.

Following all the above rules when writing your resume, you are very likely to get an interview with the employer (representative) from the company you liked.