Resume is a business card of the applicant. Success in job search depends on how accurately it is composed, how competently the information is presented in it. In addition to the application about himself, the applicant demonstrates readiness for serious work: if the resume is drawn up carelessly, it is likely that you will not have to expect high-quality work from a potential employee in your professional activity.
Business psychologists recommend taking a resume as seriously as possible, because it can both advance a job seeker in a career or work against it.
Features
If a company is looking for an administrator, its ideas about this specialist may differ, and this provokes certain difficulties. Suppose a beauty salon administrator is not required to have a higher education, special knowledge can be learned right on the spot. In most cases, this is exactly the case. The administrator in dentistry often gets to the clinic on the same principle - this is a responsible, polite, pleasant-looking person who must answer calls, record, etc. But in fact, many dental clinics even for the post of administrator are looking for a person with a medical education, certain skills and knowledge.
Understanding what a potential employer expects of you is not so simple. If you get a job in a medical center, the employer is probably looking for a person with medical knowledge, and if you want to take the position of administrator of a restaurant or hotel, a car wash, the employer has different expectations.
What to indicate in the resume on the position of administrator in various fields.
- Cafe (catering). First of all, work experience - it will be in the hands of you, if you have already been involved even in related fields. For example, they worked as a cashier in a store. If you have completed distance training or seminars, this will also be a useful inclusion in your resume. By the way, if there is time before submitting a resume, attend such seminars: there are short training courses to familiarize yourself with the profession.
- Shopping room. Experience in the field of trade is also useful, but if you change your sphere of activity sharply, and before that you worked, for example, in the field of education, do not despair. People working with a huge amount of documentation, building relationships in the teaching staff, can apply for the vacancy of the administrator of the sales area with excellent prospects. The main thing that is needed here is the ability to quickly and correctly organize information, keep a lot of data in mind, and find an approach to different people.
- Fitness club. If you yourself position yourself as a person who is actively engaged in himself and his appearance, you already have an advantage. This is not so important for the administrator, for example, a car dealership, but in the HLS industry a taut figure is of great importance.
- Office. When attaching a photo, choose the one where the dress code is taken into account. The right choice of clothing is the first way the future bosses will like it. And since a person makes a choice often emotionally, intuitively, consider these wishes.
- City administration. It does not always wait for initiative workers who are ready to promote services, products, ideas. The city administration is more likely to expect disciplined, competent, responsible people who are ready to fit into a specific, clearly defined and structured regime. Therefore, writing about the fact that you are ambitious and ready to promote your great ideas is definitely not worth it.
Rely on the features of the area where you get a job. If this is an IT center, and you can hardly explain what, for example, a database is, you are clearly mistaken for the address. If this is a medical center, think about whether you will be confused if the client in the queue becomes ill.
If you decide to try yourself in the role of the store administrator, make sure that you are ready to stay on your feet all day and that you can confidently convey your thoughts to both your superiors and the loader.
Key Points
And now about what to write in paragraphs of the summary, which are found in all standard documents of such a plan (regardless of the field of activity).
Achievements
Here you need to indicate purely professional achievements. Remember and list the incentives earned in previous jobs (letters, thanks, awarded titles). It is not so important whether the previous achievements directly concern the work that you have to do. In any case, previous professional merits speak of your serious attitude to business, diligence, activity, and striving for growth. It could be those initiatives that have progressively influenced the work of the former company.
For example, you suggested creating an electronic catalog, something like a corporate information network. The former employer picked up this idea, it has taken root and successfully works for the benefit of the company. Be sure to emphasize what your initiatives have positively affected the company's business image, improved labor productivity or contributed to professional communications.
But the fact that at the request of the employer you could work seven days a week, that meekly replace other employees, is not worth writing about achievements. A reliable employee is not appreciated, but simply used - such a sad rule.
Writing about achievements that are not directly related to the profession is not worth it. If you sing well and are planning to become an administrator, then this can be important except for a karaoke bar.Moreover, the future boss may suspect that a new hobby will take up your working time and grow professionally, you don’t really want to.
Skills
At this point, list those skills that will be useful in a new position.
Admin Skills.
- Accuracy and attentiveness. You never mess up documents, you can clearly structure information, make important notes in a timely manner, and don't put off calls for another day.
- Politeness, friendliness. These are qualities that can be considered professional skills. If you give the client a detailed meaningful answer, trying to speak strictly in essence, kindly and calmly, they will contact you again. If you think that quality service does not imply such an attitude towards the client, you will not promote the business of the company. The inability to build a dialogue with the client blocks all other positive qualities of the applicant.
- The ability to quickly work with an information product. If the boss asked you to write an ad, and you think about the wording for an hour, trying to set the font in the editor for two hours, this slows down all the work. “Boost” your skills: practice in simple text and photo editors, make sure that you do not hitch in simple routine errands.
- Ability to maintain business discipline. The task of the administrator can be building a working grid, scheduling work. Your task is to make it comfortable for both the client and your colleagues. Look at a couple of trainings on the basics of business communication - they will give you self-confidence.
Try to write thesis, but understandable. The word “punctuality” is better replaced by the word “accuracy”, and the wording “knowledge of etiquette” with the words “politeness and willingness to dialogue”. Avoid pathos and exaggeration.
Indeed, units of applicants are really familiar with all the etiquette rules, but many are ready to build productive communications with clients.
Personal and professional qualities
Here you do not need lists that do not see the end. This is perceived as indiscretion, bragging, a desire to splurge. Choose about 5 qualities that truly speak for you accurately and comprehensively.
For example, you are a purposeful person. But this concept in the resume may look blurry, too generalized. Write in a simpler language, but be more precise: “I’m not abandoning the projects I have begun, I’m trying to find the best ways to implement them.” Let it be longer, but you still speak more vividly, about yourself, clearly, about yourself.
It is not forbidden to illustrate the described qualities with examples. If you write that you are a person prone to empathy, you can mark in brackets (“I will delicately offer help to the client if I see that something is bothering him”). The administrator, who only answers questions, but does not notice the mood of the client, does not offer him all possible assistance, will be the ballast of the company. And the one who sees the client’s doubts, but quickly assesses the situation and tries to show him another solution to the issue, goes forward, becomes a real find.
experience
It may not overlap with the position for which you are applying. But if it shows the path you have traveled and for the days spent on your previous job, you are not ashamed, be sure to include the listings of past jobs in the list. Do this in chronological order.
If, for example, you worked as a seller, but for some time you performed administrative duties, be sure to indicate this in the list. But if you had more than 5 works, it’s probably not worth listing everything. Focus on those that have occurred in the last 5-10 years.
If you don’t have any work experience at all, remember your student years. Maybe you were the head of the group or carried out some kind of public assignments. In the biography, you can find moments that will positively affect the result of the consideration of your candidacy.
Education
Everything needs to be indicated: starting from vocational school to retraining courses. If you graduated from college, then high school, be sure to write both of them (indicating years of study). All certified seminars, trainings, courses, too, join this list. If you are studying somewhere at the moment, check it on the list.
Some applicants are afraid that the employer will not hire a part-time student and are silent about this fact in the resume. But the employer would rather not get in touch with a person who does not indicate such important circumstances.
How to make?
Follow the pattern. The resume begins with a presentation - first name, last name, middle name, year of birth. Resume compilation algorithm.
- Goal. What position are you applying for? Be specific, avoid abstract language.
- Experience. List either all items from the list of your professional activities, or key ones. If you have already worked in the position that you want to occupy now, you can list your job responsibilities at the previous workplace.
- Education Details. Indicate the institution of education, faculty, specialty, qualification. If you graduated with honors, you have the right to indicate this.
- Professional quality. Briefly - no more than 5-6. Try to describe those that potentially meet the request of the position for which you are applying.
- Personal qualities. Briefly - 4-5. They should not duplicate each other and be distracted from professional activities.
- Additional Information. Here you can indicate knowledge of foreign languages, availability of a driver’s license, marital status.
If you are considering whether to write a cover letter, you can check this with the company itself. In the letter you need to indicate your data, contacts and literally 2-3 offers about what position you are applying for and why the company may be interested in you.
Be sure to attach (or paste into the document body) a photograph. It should be realistic, preferably professional, rather strict. This may be a portrait photo.
Samples
As examples, consider 2 examples: a short summary and a more detailed one.
Short summary
Anna Borisovna Petrova, born 13.10.1989
goal - The post of administrator of a beauty salon.
Education - Zarechensky Institute of Physical Education, 2008-2013. Faculty of sports pedagogy, specialty “Teacher of physical education. Volleyball coach. "
experience - UO "Secondary school No. 9 of the city of Zarechensk", physical education teacher, 2013-2017. Development Center “Harmony”, administrator, 2017-2019
Responsibilities:
- maintaining incoming documentation;
- drawing up work schedules, schedules of group and individual lessons;
- selling season tickets;
- receiving calls, recording business messages;
- assistance in maintaining the center’s accounts on social networks.
Skills and abilities:
- confident user of PC and office equipment;
- Driving license category B, length of service 7 years.
Personal qualities:
- emotional stability;
- initiative;
- sociability;
- desire for collective creative activity.
Hobby: Pilates, running, photography.
An example of a more detailed resume
Applicant - Anna Ivanova
Date of Birth - September 15, 1990
Telephone, contact details (mobile phone, email).
Area of activity - administration in the provision of medical services.
Education (university name, faculty, specialty, training period).
experience - Dental company "Dentistry №1". Administrator, work period - 2017-1019.
Responsibilities:
- maintenance of the administrative and consulting center;
- receiving calls and coordinating the work schedule of specialists;
- initial consultation of clients on the type of services provided and the calendar appointment of medical advice;
- organization of a comfortable atmosphere in the lobby (demonstration of information clips on a TV screen, offering customers drinks, filling out questionnaires);
- control of timely cleaning of the hall;
- daily delivery of schedules, records, weekly drawing up a report of attendance indicating compliance with regimen moments;
- liaising with clients in case of cancellation of the consultation, reminders of the upcoming consultation.
Achievements:
- creation of an authoring client base with convenient electronic administration;
- conducting presentations on training junior staff;
- successful cooperation with the media and media platforms to promote the brand of the clinic.
Reason for dismissal - changing of the living place.
Additional Information - confident knowledge of English, experience with photo and video editors.