Office Manager Resume: Structure and Guidelines for Filling

A successful career begins with a competent resume writing and the impression it will make. Therefore, it is important that this document arouse the interest of the employer. A correct resume can present a potential employee as the most suitable specialist for an open position. This is especially true for young people who are just starting work, who should be able to structure their even minimal work experience in a resume.

Many identify the job responsibilities of an office manager and secretary. Some similarities are present: receiving incoming calls and correspondence, typing, organizing meetings and fulfilling all the instructions of the management. But the duties of the office manager are aimed at ensuring the life of the office. They can be much wider with the assignment of additional competencies to the secretary or assistant manager.

The resume should have a clear structure and simple language of presentation. The generally accepted form of this written document is sections with information placed in a certain sequence:

• career objective;
• surname, name and patronymic;
• Contact Information;
• purpose of the resume;
• professional competencies, relevant positions for which the applicant applies;
• education (primary and secondary);
• experience;
• personal qualities;
• additional data;
• recommendations.

Already at the stage of the resume, the applicant will be able to prove himself well, having issued it in accordance with all the rules of a business document.

If you use the principles of design correctly, then the reader will form a positive perception:

• the heading "Summary" is not written;
• volume - no more than 2 A4 pages;
• text is broken down into short, easy-to-read paragraphs;
• it is recommended to use the Times New Roman or Arial fonts with the size of the main text - 12 size, headings - 20 size, subtitles - 14 size;
• all transfers are made out by the list;
• You can accent information by highlighting it in bold or in larger letters (from 14 to 16 font sizes);
• the text should not be erroneous;
• information should be summarized.

The principles for writing a resume are the same for all posts.

• In the section “Desired position”, the name of the vacancy must be clearly indicated. In the case where there is no information about vacant positions, you should briefly describe the scope of your professional interest, for example, “IT Specialist”. If you have no work experience, you should indicate the “trainee / assistant” and the scope of work, for example marketing, finance, IT.
• The following are personal data: last name, first name and patronymic. They are recommended to be placed in the center or on the left side. Often, employers make demands on the appearance of applicants and are asked to send a resume with a photo. If necessary, the most successful business shot should be placed in the resume.
• In the paragraph "Contact Information" reflect the phone, email address, then indicate the date of birth and salary expectations. You should really evaluate your skills so that the desired salary is justified. If the company has branches, it is necessary to indicate readiness for moving and business trips.
• The next block is the goal. You can simply write: "Get the office-manager position."
• Education. A list of educational institutions, starting from the last, with dates of admission and graduation. Information about the specialty and the university (university, college) must correspond to that prescribed in the diploma. Courses, trainings, internships are better to write those that relate to the position for which the employee claims.
• experience. It is necessary to describe your labor activity so that the employer draws attention to this candidate. The last place of work is indicated first. Enough 5 organizations. The description of previous experience should be specific, the periods of work should be indicated to the nearest month, the full name of the company with its brief description, position held, and functional responsibilities should be detailed. With proper drafting of this section, emphasis should be placed on previous jobs that are as close as possible to the desired position. It will increase the value of an employee if he previously worked as an assistant secretary, lawyer, call center operator.
• Achievements. Concrete achievements at previous workplaces should be described and all available incentive measures received from previous management should be listed.
• Professional skills. Employers select a smart and active employee who knows how to ensure that all things are done clearly on time, and employees feel that there is a person who takes care of household office details. In addition, they are looking for a person with a high level of empathy, who himself knows how to see problems and find a solution for them. Therefore, it is worth indicating only those skills that are relevant to the proposed vacancy.

Work tasks:

• control;
• administration;
• economic support;
• control;
• reporting.

Common tasks:

• care for the office and employees;
• mail and workflow;
• meeting with contractors and partners;
• ordering water, food, furniture, equipment.

Key knowledge and skills of the office manager:

• experience in organizing meetings;
• Ownership of business etiquette.

A successful applicant is able to establish all the processes in the office and control the work of auxiliary units. This specialist is often obliged to track the birthdays of employees, organize corporate holidays, arrange greetings, purchase gifts, bouquets, and souvenirs.

About myself. This is an enumeration of personal traits of character that will help to fulfill the tasks of the respective position: organizational inclinations, conscientiousness, punctuality, independence, patience and flexibility.

Mandatory requirements for office manager:

• common sense;
• computer literacy;
• grammatically correct speech;
• activity in solving emerging problems.

Stress resistance, non-conflict, good memory and organization are welcome.. Effective office managers are also distinguished by the presence of certain personal qualities: proactivity, excellent communication skills, and goodwill. In the absence of working experience, attention should be paid to hard work, diligence, trainability and easy adaptation in the team. However, more than 6 character traits should not be included in the description.

In the section "Additional Information" you can include your favorite activities, as well as the fact that you know how to drive a car. And the last section - “Recommendations” - a presentation of the characteristics and contacts of former leaders.

A cover letter is sent in addition to the resume. Sometimes employers themselves, posting vacancies on employment websites, require the attachment of a cover letter in a response. In its content it is necessary to talk about your expectations from future cooperation. This gives a chance to be invited for an interview. Here is an example of a cover letter.

“I am sending a resume to consider me as an office manager. I would be happy to work in a stable, large and reputable company. I am sure that it is in Mobile TeleSystems that I will be able to further realize my potential.

To date, I have experience as a secretary to the head, a specialist in HR administration. I hope that the responsibility and attentiveness to the details of the paperwork developed at previous duty stations will make me your effective employee.

I would like to receive an invitation to an interview and tell in more detail about my professional experience, as well as answer all questions.

Sincerely, F.I. ”

Sample CV for office manager

Albina Kravtsova

Date of Birth: 30.09.1995

Goal: filling a vacant office manager position

Desired income: from 45 thousand rubles

Schedule: full employment

Ready for business trips, ready to move.

Contact Information:

residential address:

telephone:

e-mail:

Education:

• PenzGTU, Penza (2013–2017). Vocational training by industry. Profile "Economics and Management".
• PenzGTU, Penza (2013–2014). Professional training in the program "Accountant".
• PSU (2010–2013). Management and computer science in technical systems.
• GOU "Penza Construction and Utility College" (2005–2008). Computer's operator.

Professional experience

Information on labor activity:

12. 2015 – 11. 2019

Senior Support Specialist, Unified Information System

• Reception, registration and processing of incoming information e-mail requests and appeals.
• Claims and advice.
• Collection and analysis of information to solve the problems of site users.

Intel LLC

05. 2013 – 11. 2015

Call center operator of the Unified Information System.

• Receive incoming calls, register calls.
• Consulting users of the site.

LLC Global. RU"

01. 2010 – 04. 2013

Office Manager

• Organization of work and life support of the office, HR record keeping, work with business documents, mail and Internet banking.

LLC Infotex

10. 2008 – 12. 2009

HR Specialist

• Maintaining personnel workflow.

TC Fortuna

01. 2007 – 09. 2008

Account Manager

• Registration of subscriber documentation, consultation of subscribers, sale and activation of SIM cards.

NSS CJSC

Key knowledge and skills:

• skills to work with partner organizations;
• computer, office equipment and software skills;
• skills in working with documents, reporting;
• excellent knowledge of office work;
• organization, attention to detail.

Additional Information:

• foreign languages: English (basic level);
• level of computer skills: confident user;
• computer programs: Photoshop, MS Office;
• marital status, information about children: not married, no children;
• hobbies, hobbies: painting, creative photography, travel, psychology.

Personal qualities:

• stress-resistant, I have experience in resolving various situations;
• capable of learning.

Goals and life plans:

• work in a modern company with the possibility of further development of personal and professional qualities for career growth;
• get additional experience that will allow me to develop new skills, expand my responsibilities and thereby become the most effective employee.

Recommendations are available upon request.