The concept of a diplomatic protocol includes a set of certain norms and rules of conduct that are specially prescribed for international relations at the highest level. At the same time, they should be followed in the circle of business partners, work colleagues and business colleagues. In diplomacy, etiquette is of particular importance.
On television and on the Internet, we can watch how the powerful people of this world decide the fate of the inhabitants of the entire globe at business meetings of the international level, representing the interests of their country, individual corporation or large company. The reputation of entire states or organizations of which they are representatives depends on their behavior. Therefore, these people are called that - officials.
To achieve heights in any field of activity, it is very important to show oneself in the best possible way, having formed the opinion of others as an intelligent, well-educated and comprehensively developed person.
Appearance and Behavior
A neat and tidy appearance in the world of business people is critical. Everything that is put on public display must be in an impeccable well-groomed condition, whether it be a shirt collar or nails and a hairstyle. Clothing should correspond to the high status of a diplomat, his image should be a standard of elegance.
Bright flashy colors and shades should be avoided.
It is important not to overdo it with the amount of perfumery. Moderation should be in everything, including jewelry and jewelry.For men and women, a business style of clothing is preferable: a noble and restrained classic will never lose its relevance and will be appropriate at any official event.
When conducting a conversation, it is important to behave with restraint and dignity, not to interrupt your interlocutor, and to avoid excessive gestures. The culture of speech is of great importance: the use of competent literary verbal turns and a rich vocabulary will help a person to establish himself as a well-read and educated diplomat and partner with whom it is pleasant to deal with.
In no case should you allow yourself such liberties as the use of obscene language in any dispute that arose so that the conversation with business partners does not develop into an open conflict or skirmish.
Emotions that get out of control can only aggravate the confrontation, as a result of which it will be much more difficult to reach an agreement.
Patience, a sense of tact and restraint will help smooth out any, even the most acute situation.
I would like to pay special attention to such quality as punctuality. It is very important to arrive on time for business meetings or meetings. No wonder the saying that time is money has gained such wide popularity and popularity. A punctual person is respected by his business partners, because he appreciates not only his time, but also the working time of all his colleagues, without forcing them to spend precious minutes or even hours waiting for his undisciplined person.
Of course, delays also occur for very good reasons, in connection with some emergency or force majeure circumstances that could not be overcome. In such cases, business partners will react to the fact of delay more loyally and try to get into a situation, however, systematic lateness without serious reason will be regarded as disrespectful attitude towards colleagues.
Diplomatic techniques and rules of conduct on them
Diplomatic meetings are held on a variety of occasions, from all kinds of public holidays to the arrival of a delegation from a friendly country. A preliminary list of invited guests is compiled, and the invitations themselves are most often sent to recipients in writing. The meeting is also pre-arranged by telephone, the number of those present is specified (according to the protocol, there should be an approximately equal number of representatives from each side).
When preparing for the reception of a foreign delegation, specific national features and traditions of the country whose interests are represented by guests must be taken into account.
Accepted that junior employees are the first to arrive at the official meeting, and the older ones - later. On the contrary, they leave the reception: first the older ones, then the younger ones. The first to greet subordinates with their superiors. Those who enter the room should greet all those present, regardless of their gender. Being indoors, men were the first to welcome the fair sex.
When meeting a lady, a man should get up from his chair, thus expressing his respect to her. If a woman is about to sit down next, a man should help by extending a chair for her. When leaving, the employee must say goodbye first to colleagues who remain at the reception.
Types of diplomatic receptions
Diplomatic receptions are daytime and evening, implying the presence of a seating arrangement or dispense with it. They are divided into several types:
- Breakfast. This type of reception is carried out from noon to 15.00. His menu lacks first courses, instead of them there are only a few light cold snacks, on the hot one there is one dish of fish and meat, and there can also be dessert, coffee, tea, wine or champagne on the table. This reception lasts 1-1.5 hours and only men are invited to it.
- Dinner. The most solemn kind of reception, the time is from 19.00 to 21.00.Guests are invited with their spouses, in contrast to breakfast, the first dishes appear in this type of reception, the time is from 2-3 or more hours.
- Dinner. From the previous type of reception differs only in the later start time - after 21.00.
- Cocktail. Time - from 17.00-18.00 for about two hours. Seating guests is not provided, the atmosphere at the reception is more relaxed. Unlike breakfast, lunch and dinner, you can be late for a cocktail, it is not necessary to arrive at exactly the indicated time. Attendants carry drinks, cold appetizers in tartlets, canapes on trays.
- Reception. In many ways it is similar to a cocktail: the seating of guests, as in the previous version, is not provided, the start time and length of the meeting are identical, being late will not be considered a violation of etiquette. The difference lies in the fact that in this type of reception it is customary to set the tables and serve hot dishes.
- Buffet Lunch. Snacks and dishes are located on separate tables, the reception participants impose treats that they like, and then they step aside, giving way to other reception participants. It is possible to place with the chosen treats on armchairs or small 4-6-seater tables in the same or neighboring room.
Why does diplomatic etiquette need to be respected by everyone?
Compliance with diplomatic etiquette is the key to success in building business relations between business partners. Respectful attitude and goodwill help to earn the favor of colleagues and, as a result, open the door to new good opportunities and prospects. It is important to note that observance of etiquette helps not only in the labor field, but also in everyday life. The habit of behaving intelligently and ethically will beneficially influence all other areas of human activity.
See the video below for more details on the diplomatic protocol and etiquette.
