Assistant Manager (also called Assistant) is a new-fangled position that many seek to get. This specialist is a close associate of a manager in various fields of activity. And what is included in the responsibilities of the assistant manager, we will consider in more detail.
What kind of work is this?
Before leaving feedback on the fashionable profession, it is necessary to study what exactly the assistant will do. Whether such work is suitable for you is to figure this out. Assistants require professionalism and knowledge in the area in which managers work - you need to be prepared for this. In short, the assistant becomes the "right hand" of the manager, helping him in his professional activities. And activity can be absolutely any.
Assistants have a lot of physical and intellectual stress. Most often they work according to the standard schedule - 5 days a week, the salary is low: 20,000, only occasionally it exceeds this amount. However, in this difficult work, there are a number of positive aspects: the enrichment of experience, the creation of prospects for their professional growth in the future. If you consider yourself a sociable person, who can clearly express himself not only on paper or in electronic form, but also out loud, rational, self-organized, purposeful, enthusiastic, those who are equally good at working both in a team and alone, as well as those who can to convince, then the work of assistant manager will definitely suit you.
Assistant, as a rule, performs all the routine work, during which you can learn a lot.. The assistant performs the same functions as the manager, which includes: communication with customers, calls and much more. The only difference: the manager's clients are his personal ones, and he is responsible for their payment, returns and much more. The assistant manager gives new clients to the chief manager.
Qualification requirements
One cannot say for sure what kind of education is required in order to get a job as an assistant manager. It, of course, is welcomed, but determined by a specific organization. In some cases, secondary profile training is enough, in other companies only employees with higher education are needed. The main emphasis is on knowledge of psychology, economics, sales skills. Foreign language skills are welcome.. As for work experience, it is also difficult to answer unambiguously here. In order to successfully sell cosmetics, shoes or food - experience is desirable, but not required. But trading in some specific and even exotic things without experience is not possible.
As for computer experience, this item is by default, since now almost all people are closely connected with technology, in particular, with laptops and computers. According to qualification characteristics, the assistant manager should be aware of current economic processes, have basic knowledge about trade and other commercial activities, and be aware of the market situation (in his organization and among competitors).
Please note: this is not all of the requirements for an assistant manager. He should be aware of the pricing procedure in such market segments as small wholesale, wholesale, retail and small retail.
In addition, someone who is going to become an assistant should learn sociology, ethics of business communication, a strategy for establishing business relations, motivation of working personnel, modern computer programs and more.
Functional responsibilities
Assistant manager is a job that includes a number of responsibilities. He must take into account the claims of customers in order to find the right way out of the situation. The assistant makes sure that such complaints are not repeated. This valuable employee takes an active part in advertising and marketing campaigns, collects data about consumers, prepares work reports, draws up analytical reports and much more.
Sociability is very important for an assistant manager, because he has to communicate a lot, establish contacts with clients, and negotiate. The general manager can assign his assistant specific tasks in any particular area. The assistant is also involved in contracting, and this requires high care.
Job description
While the manager is absent from the enterprise, he is replaced by a person appointed in an official manner. The deputy takes on the same responsibilities. The assistant has the right: to receive all the necessary information for effective work, to get acquainted with all documents, to offer ideas for improving the work.
Assistant manager (if he works with sales) performs the work of organizing sales of any goods. In the process of his activity, he collects information about the goods and searches for potential buyers. It is very important to learn how to negotiate with customers, as success or loss depends on it. The assistant is responsible for the leakage of information, causing material damage to the enterprise and failure to fulfill its duties.
The demand and prospects of work as an assistant manager are very high. By hiring it, an entrepreneur buys first of all his own time - our only resource, which is limited. He understands that without an assistant, his activities will proceed much more slowly.
Show yourself the best way, make it clear that you are a serious and responsible person and, having received this position, you will not disappoint.